Policies

RESERVATIONS & CANCELLATIONS

At The Duquesne House Inn & Gardens, every reservation is important to us. Your credit card will be charged in full at the time you make your reservation. We do understand that sometimes plans change. If you need to cancel or modify your reservation please let us know at least 14 days or more before your arrival date for a refund, less a $25 cancellation fee plus tax. Cancellations of less than 14 days notice are subject to a full charge unless we are able to rebook the room, less a $25 cancellation fee plus tax.

CHECK-IN & OUT

Check-in is anytime from 4 to 6 pm. If you are arriving any later, please let us know in advance. We are happy to accommodate check-ins as early as 3 pm when possible. Check-out is 11 am.

DAMAGES OR LOSS OF PROPERTY

Amenities are for in-room use only.  Any damages, broken items or items taken from the room will be charged to the credit card on file.  Bottled water is complementary upon arrival.

SMOKING

Our suites are strictly non-smoking. Smoking is ONLY permitted outside in the back corner fire pit area of the garden. An ashtray and matches are provided for your convenience.

PETS

We understand how difficult it is to leave your furry friends behind. However, due to our own allergies and out of concern for other guests, we do not accept pets or service animals. Please explore www.patagoniaaz.com to locate pet-friendly accommodations in the area.

CHILDREN

Children are always welcome at our Inn. Please contact us for rates.

GIFT CERTIFICATES

Please call or email us if you would like to purchase a gift certificate. Gift certificates may be used at any time and have no expiration date. Please call or email us if you are making a reservation with a gift certificate and be sure to have your gift certificate with you at check-in.