Duquesne House Inn & Gardens Policies
RESERVATIONS & CANCELLATIONS
At The Duquesne House Inn & Gardens every reservation is important to us. Your credit card will be charged in full at the time you make your reservation. We do understand that sometimes plans change.
14 days or more notice of Cancellation: If you need to cancel or modify your reservation please let us know at least 14 days or more before your arrival date for a refund, less a $25 cancellation fee.
Less than 14 days notice of Cancellation: Cancellations of less than 14 days notice are subject to full charge, unless we are able to re-book the room, less a $25 cancellation fee.
CHECK-IN & OUT
Check-in is any time between 4 to 6PM. If you are arriving any later, please let us know. We are happy to accommodate earlier check-ins when possible - if your room is not yet ready, we are happy to hold your luggage. Check-out is 11AM.
DAMAGES OR LOSS OF PROPERTY
Waters are complimentary upon arrival. Other amenities are for in-room use only. Any damages, broken items or amenities, linens or decor items taken from the room will be charged to the credit card on file.
Our suites are strictly non-smoking. Smoking is ONLY permitted outside in the back corner fire pit area of the garden. An ashtray and matches are provided for your convenience.
We understand how difficult it is to leave your furry friends behind. However due to our own allergies and out of concern for other guests, we are no longer accepting pets or service animals. Please contact us if you would like assistance locating pet friendly accommodations in the area, or explore patagoniaaz.com for more options.
Children are always welcome at our Inn. Please contact us for rates.
Please call or email us if you would like to purchase a gift certificate. Gift certificates may be used at any time and have no expiration date. Please call or email us if you are making a reservation with a gift certificate and be sure to have your gift certificate with you at check-in.